Help Center
How Can We Help?
Find answers to your questions or open a support ticket.
Bookings, payments and pricing
Showing 1 - 13 of 13 topics
Fuel, routes and extra hours
Food, drinks, ice and decoration
How to calculate the real per-person price
How to avoid payment fraud
How a NautyGO booking works
How deposits and balances work
How real availability is confirmed
Information needed for an accurate quote
Invoice, receipt and booking proof
Why prices change in high season
Can I book for today or at the last minute?
Are dock, departure and entrance fees included?
External vendors and onboard purchases