Help Center
How Can We Help?
Find answers to your questions or open a support ticket.
All Topics
Showing 1 - 20 of 87 topics
Do I need a diving certification?
Wet landing and footwear
Older adults and comfortable nautical experiences
Alcohol, fatigue and diving
Alcohol and boating safety
Food allergies and personal medication
A sunset tour does not guarantee a visible sunset
Do all vessels have a bathroom?
Waste, decorations and plastics at sea
Babies and children on boats
Why routes or stops may change
Authorized capacity vs real comfort
Cartagena docks, Rosario Islands and costs to confirm
Life jackets and capacity are non-negotiable
Why the safety briefing matters
Why environmental closures and visitor limits exist
Included fuel does not mean unlimited routes
Fuel, routes and extra hours
Food, alcohol and glass containers onboard
Food, drinks, ice and decoration